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Customer Feedback

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Comments

Aliya Temirgaliyeva from Kazakhstan 16 Dec 2022

Dear Childrensalon Team! Thank You for being in our lives for the last 10 years! You help us look as pretty as possible and never mind where we should buy clothes for a new season. Wish You all the best! Merry Christmas The Best Online Friend! Sincerely Yours, Aliya mom of two princesses.

Lisa Gardner from United Kingdom 14 Dec 2022

Thank you so much, I will become a regular user as your prices are great and you have got a customer for life. I never knew you existed until today.

Naomi Francis from United Kingdom 13 Dec 2022

This is my first order from Childrensalon for my 10 year old grandson, and sincerely wish I had found your website previously! The pyjamas I ordered look a super quality though not unpacked because it's a gift. I received the order within 48 hours, packaged beautifully with wrapping paper and little gift of sweets underneath (so very thoughtful and personal) and I'm very pleased. So nice to find some 'proper' clothes for children!. Thank you very much, and hope to shop with you again. Christmas wishes to you all!

Rosemarie from United States 13 Dec 2022

Gemma C, was so wonderful and patient dealing with a mistake I made. She called me back promptly with a solution and supported me thru the process of correcting and solving my order.

Stephanie Rooney from United Kingdom 13 Dec 2022

Childrensalon can I just say. From the minute my babies were born I always turned to your website first, always confident I could find what I wanted. My babies are now 6 & 7 and I'm still using you, not as often but I know I am always safe with your customer service. I don't think many people say thank you enough - we are always first to make contact with an issue or a problem. I have just received my parcel- very happy once again and the little touches (free gift & haribo) still go a long way even now all these years later! So thankyou and I hope you and all your wonderful staff have a lovely Christmas. Here's to a successful 2023 for your amazing business.

Sam Jacobs from United Kingdom 11 Dec 2022

Thank you ever so much Your customer service is exceptional

Bobbie Clarke from United Kingdom 8 Dec 2022

Wow! What incredible service! Order received within 48 hours of ordering by DPD courier. Item beautifully packaged. So pleased. This is a gift for my granddaughter. Will definitely order from Childrensalon again. Thank you!

Carole Attree from United Kingdom 5 Dec 2022

Thank you so much for the top for my granddaughter. It arrived a day earlier beautifully wrapped it is fantastic she is going to love it. I am very impressed with the quality and service and will definitely be shopping with you again Merry Christmas and a very Happy New Year

Elliott June Buzinski from United States 2 Dec 2022

You ARE AMAZING! Thank you so much I have had the most wonderful experience with your company :)

Jeannette Poon from Singapore 1 Dec 2022

I just received my order yesterday. Everything was in good order as described. Packaging was robust, items were well protected and delivery was speedy. Thanks a million!

Fiona Rooney from United Kingdom 23 Nov 2022

Good afternoon, I just wanted to send a thank you - I’m a regular customer and I always feel spoiled when our packages arrive from you. I’ve just received the two beautiful knitted hats I ordered for my little girl, gorgeously presented as always. The parcel came tissue wrapped with cute sweets, all my smart paperwork and a very lovely little box of crayons as part of your birthday celebrations. It means so much to receive a parcel that’s been packed with such care and appreciation for your customers. Things like this make me keep coming back to spend with you, as well as the lovely ranges you sell. It’s a joy to shop with you and I wish shopping was like this everywhere. I’m not a usual emailer of feedback, but I wanted you to know that you’re doing things right :) Congratulations on 70 years! It’s a great achievement. With best wishes and thanks so much again,

Kalumi Kularatne from Australia 21 Nov 2022

Thank you, we received the shoes yesterday through DHL. The shoes are beyond cute. Even better in person. I might never be able to buy shoes from elsewhere. Truly appreciate your service and prompt response.

Sam Jacobs from United Kingdom 19 Nov 2022

Thank you for your excellent customer service

أسماء العوده from Saudi Arabia 15 Nov 2022

ممتازه

B Catton from United Kingdom 14 Nov 2022

Excellent service, I'm really impressed

Hailie Herrington from United Kingdom 14 Nov 2022

So helpful, and well mannered Thank you so much for your help Jetmira x

Marina Mitrevski from Australia 13 Nov 2022

Many thanks for confirming receipt of my returns. For the items I kept, these are so loved! Thank you!! Beautiful website with the most gorgeous selection!

Tiana Duncan from United Kingdom 13 Nov 2022

Fantastic service

Rosemary from United Kingdom 12 Nov 2022

Just received my order for boys coat and hat and delighted with my purchase and the efficiency of the company will certainly being using you again

Carole Dunn from United Kingdom 5 Nov 2022

I received my order today l would like to say l am impressed with your quick service . My gift boxes were very well packaged l will certainly recommend your company to friends and family. Thank you

Lucy from United Kingdom 3 Nov 2022

Delighted to see Childrensalon casting a diverse range of models for their website. I am a disabled customer myself. Allowing children to see other children that look like themselves or their familiy members is so important. Thank you!

Amy Moulding from United Kingdom 1 Nov 2022

Iv recently made and order, and just want to say what an excellent service ! Delivered in record time ! The packaging was gorgeous too. Very happy.

Samia Baaej from Australia 21 Oct 2022

Hi, we have just received the orders and I am extremely happy with all of the items I did buy. The quality and sizes are all perfect! Thank you very much for you assistance with the measurements! Yes, please say thank you too all of the team especially who did help me with the measurements!

Shaindy Ausch from United States 7 Oct 2022

Hi, i just received my order. What a thoughtful touch to send along the treats. My children will be delighted. And the coats are beautiful! Have a wonderful weekend

Mahra Al Ansari from United Arab Emirates 24 Sep 2022

I really love & enjoy shopping on this platform Its so efficient like no other I haven’t seen such efficiency on any website/app so far I purchase online alot I always say this to my family & friends, that childrensalon feels like 2-steps away from home from how much its easy & comfy to shop within!

Lauren Pooley from United Kingdom 13 Sep 2022

Always a five star service from their easy to navigate website with lovely personal touches of gorgeous wrapped packages and sweets - Competitive prices too - always Support the businesses that support you not the big chains

Jean Webster from United Kingdom 5 Sep 2022

Just received my first order from you and have to say I am absolutely over the moon with my purchases.I have never used your site before our little one is just progressing to age 1 size wear and I am really looking forward to buying whatever I can from you.Thanks very much for your speedy delivery and the beautiful items I have received. Thank You

Emily Karayilan from United Kingdom 2 Sep 2022

Thank you for such a simple and fantastic service. My order arrived very quick and was presented beautifully. I will definitely be ordering again.

Michelle Ryan from Canada 26 Aug 2022

Hello ladies! I just wanted to say I finally made my first order. I went smaller on the first one just to get a feel for what the duty will be and see if I got the sizes right. But if all goes well with delivery and product I will be placing many future orders. I want to thank all of the wonderful ladies involved in the process who helped me with all my questions. Great customer experience so far! I look forward to receiving my items for my little girl to go back to school and I'll be sure to leave a great review. Thank you all so much!

SH Scotland14 Aug 2022

The item was unsuitable but I got free return and a prompt full refund. Easy to deal with

Suzanne Watts from United Kingdom 28 Jul 2022

The christening outfit is beautiful and it fits my grandaughter. I just want to thank you for being so understanding, and giving me time to try it on her. Looking forward to seeing her in the beautiful set on her Baptism Day.

joann eastman from United States 26 Jul 2022

You have undeniably the best staff, everyone has gone "the extra-mile" especially dealing with over the pond buyers

Rebecca Hanlon from United Kingdom 23 Jul 2022

Just want to say thanks for the amazing service received! Ordered MR sale items yesterday, already delivered to me today! And thanks for the haribo!

Rawan Bataineh from United States 18 Jul 2022

Thank you so much for your excellent customer service.

Jonny Morris from United Kingdom 14 Jul 2022

One of the easiest chat systems and advisors I’ve ever dealt with

Christine Berry from United Kingdom 13 Jul 2022

Thank you so, so much for my order which I have just received - in less than 24 hours!!!! Amazing service and so reasonable too! Took advantage of your sale to buy these for my granddaughter who lives in Hong Kong.

Ali Moran from Ireland 6 Jul 2022

Jetmira was very helpful and polite. It would encourage me to purchase from the website again. Thank you Jetmira.

Lulu Rasheed from Saudi Arabia 4 Jul 2022

مرحبا، شكرا لك حيث انني تمكنت من استلام الطلب اليوم وقبل الوقت المحدد ولو كان بامكاني أضفت تقييم لك وذلك لحسن تعاملك مع المشتري وذلك ان كان لي او لغيري ،تحياتي لك .

Vanessa Timson from United Kingdom 1 Jul 2022

I would just like to say thank you so much for my order and the immaculate service you have provided From ordering, updates on delivery and the packaging and presentation is just fab! Breathe of fresh air! The sweeties were great too - thank you! Would most certainly order from you again!

Beth Coates from United Kingdom 1 Jul 2022

I just really wanted to leave a 5* review and say iv honestly never had such a fantastic customer care service experience (Special mention to Michelle who reached out via email!) Item has arrived beautifully; wrapped, boxed, and amazing quality! Thank you so much!
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